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- U Drive Cars How it works & FAQs
How it Works & FAQs
Once you have purchased your voucher, it will be sent 1st class the day you order. Then all you need to do is follow the three easy steps below..Simple!
Receiving a Voucher
The voucher and gift letter will have all the information you need to book your Driving Experience. The gift letter also details what is included in the Experience.
Booking the Experience
The contact numbers will be on the voucher, a simple phone call is normally enough to get the Experience booked. Full joining instructions with directions and information about your day will be sent to you.
Sit back and enjoy the Experience! Our own Heyford Park venue welcomes spectators of all ages for a fun day out with all the family.
Q: How do I buy a voucher?
A: You can purchase all driving experiences through our fully secure website, alternatively call 01869 277112 between 9am and 5.30pm Monday to Friday and one of our customer advisers will be happy to take your booking over the phone.
Q: How long will my voucher be valid for?
A: All vouchers are valid for 12 months (unless otherwise stated).
Q: If I order a voucher when will I receive it?
A: Orders received before 2pm are typically sent first class on the same day, however please allow up to 3-5 working days for delivery
Q: What will I get in my voucher pack?
A: Your voucher pack will contain a gift letter explaining the experience to the lucky recipient and a voucher. There will also be a letter to the purchaser confirming the details of the experience. All of our envelopes are unmarked.
Q: Can I book a voucher for a specific date?
A: If you wish to book a voucher for a specific (fixed) date then please call 01869 277112 and we will be happy to help.
Q: I have a voucher and want to book a date, how do I do that?
A: The booking telephone numbers should be detailed on the information sent out. If you have any queries then do give us a call on 01869 277112.
Q: Do I need a full driving licence?
A: Except for Junior Drives or Passenger Rides, a full manual driving licence is required. Ensure you read the T’s and C’s associated with each product before purchase.
Q: What happens if the weather is bad?
A: In the highly unlikely event of a cancellation we will rebook you onto the next available date.
Q: Can friends and family attend?
A: At our venue, Heyford Park, spectators of all ages are welcome and subject to availability there may be some Pay On the Day experiences available. Ensure you read the T’s and C’s associated with each product before purchase.
Q: Do I drive on my own?
A: No, all of our cars have instructors in at all times. Safety is our top priority and at our own venue, Heyford Park, all cars are fitted with dual controls.
Q: How do I know where to go?
A: Once a date is booked and confirmed you will be sent detailed confirmation of your experience with all necessary joining instruction.
Q: Will I enjoy myself?
A: We will do our best to ensure you do enjoy yourself, each of our experiences are designed to provide an event not to be forgotten, we use friendly instructors who's job it is to help you get the best out of your time in a car in a light hearted manner!
Q: Is U Drive Cars run by people who know what they are doing?
A: U Drive Cars Ltd is run by motorsport professionals. For more information take a look at the about us page!